How to create a message in SwiftK12 PowerTeacher SwiftK12-115

SwiftK12 Power Teacher  

Swiftk12- How to create and send a message in PowerTeacher

 

On the left navigation menu in PowerTeacher, click on SwiftReach SwiftK12

To create a new message, click the Send an Alert (Create & Send) link from the center of the home Screen.

Under "What do you want to call this alert" complete each section as follows:

Alert Name: This is the internal name for your alert to assist in identifying it in your reporting.

Alert Description: Detailed description of alert (not Required)

Alert Type: Teacher Message may be the only category available, this can vary depending on your schools individual catergories created.

Under "Who are the recipients for this alert" Choose from one of the following options:

All My Students - This will select all your students.

  • Students by Courses - Select students by the course you want to include.
  • Students by Section - Select students by section within courses.
  • Individual Students - Select your students one-by-one from selected courses.

Continue to follow the below instructions to create your message.

Under "Manage Duplicate Contacts", you must determine if you want to have duplicate contact information removed before you send. We recommend leaving it checked since some families may have the home phone and cell phone being the same number. If you uncheck this box, the message will be sent to the same number multiple times.  This should only be unchecked if you are sending a unique message out specific to multiple students within the same family.

Next, click on the Show/Hide supported Languages in order to difine the language (s) for automatic translation to compliment your default language. Place a check mark in the box (es) for additional language selections. This section may be ignored if no changes are needed.

Note: SMS/TXT channel does not allow for automatic language translation.

Which Message types would you like to Send? Select which message type (s) you would like to use for your alert (Phone Calls: SMS/TXT; and /or E-Mail):

How would you like to proceed with message content entry?

Basic- Will develop the same message content across all chosen channels.

Advanced- Will allow for you to define content differently for each of the selected channel types.

Tip! You must select Advanced if you wish to format your email. Basic is plain text editor and will not allow paragraph or line breaks in the format.

Basic Content Entry:

Message Subject: Enter the subject of the email that the recipients will see.

Message Content: Type out the content of your message. Voice calls will use automated voice if the use Text-to-Speech is checked.  Uncheck to have the option to record your own voice prior to sending if desired.

Tip! SMS Text character limit is 140 characters. If your message can not be that short, consider sending an email instead. 

Advanced Content Entry:

Long Message Content: Type out the content of your message. Voice calls will use an automated voice if the Use Text-to-Speech is checked. Uncheck to have the option to record your own voice prior to sending if desired.

Short Message Content: This is the text message entry box. Type out the content of your text message. 140 - character limit.

Email Content: This is your email message and features a full HTML editor.

Add Attachment- Click Add Attachment to select files to include as attachments to your email.

Click Next

Are these alert options correct?

Review the screen for accuracy. Click back to make changes or Save & Continue to store your alert.

After Save & Continue, you will be directed to the "What do you want to do with this alert?" screen.

Here you have three options:

Launch Now (sends immediately)

Launch later (schedule date and time) - Determine if you wish to run this once, weekly, or monthly. Provide specific date and time.

Test Alert to Yourself- Allows you to test the alert before you determine to launch now or to launch later.

When you are satisifed with your Voice channel content, click confirm launch.

You have now successfully created and launched a Voice message through SwiftK12.

Recording your own voice for phone calls.

If you wish to use text to speech versus recording your message, check the box that reads "Use text to speech for Voice Message" and type in the content you wish to include in your message. To create a recorded message, uncheck the box that reads, "Use text to speech for Voice Message" You will be prompted via an instructional wizard to record your message after you save your alert content.

Type the content of your message into the message content box.

Click "Next" on the next screen, you will be able to confirm the details of your message. If you need to make changes, hit the "Back" button and adjust the details of your message.

Once you are ready to proceed with the message, click "Save and Continue".

If you will be recording a voice message versus using text to speech, you will be prompted to record your message, either by using the toll-free phone number shown on the screen, or you can record your message via your computer's microphone by clicking the "Record Now" button followed by the provided message code and your primary message.

After you have recorded your message, click "Next".

Now that you have created and sent an alert the Manage Alerts (View & Edit) page is where all past alerts are held. All alerts created are automatically saved in this location. Each alert is held here so you can use it again in the future.

All will hold message content and any voice recording for future use.

This page allows you to: View, Edit, and Launch previously saved alerts as well as Create a New Alert.

The Yellow Test button is on this page, so you can test your alert to yourself or a co-worker before you do your final launch to your recipients.

If you require additional assistance, you can contact our Customer Support Department at (800) 929-1643 extension 1, or via email at support@alertsolutions.com. We also offer Live Chat Help from directly within your SwiftK12 portal available from 9AM to 5PM EST.

 

 

 

 

 

 
 
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