How to send an Alert to Parents only using SwiftK12
Note: Before creating a new alert category in SwiftK12 all fields you want to utilize must be created in PowerSchool.
Once you have confirmed the fields for use are in PowerSchool, contact our support team with the new custom/legacy filed titles so they can be added to SwiftK12 field mapping.
Within SwiftK12 you can create an Alert Category to send alerts to Parents only.
Follow the steps below to create the new Category called "Parents Only".
From your SwiftK12 Home page, click on Setting on the top right of the page.
Under System Settings, click on Alert Categories.
On the top right of the Alert Categories Page click on the blue Add Alert Category button.
The Add Category box will appear.
Enter the category Name: (Example) Parents Only
Enter the category Description: Alert going to Parents Only
Override: Allow Preference Override - This allows the recipent the ability to make changes to either the contact information or their preferred preferences by checking the box off.
Admin Selectable: Check this box off to allow your Admin users the ability to see and use this newly created category. (This should always be checked if this is not set for Teachers Only)
Teacher Selectable: Check this box off to allow your Teachers via the PowerTeacher Integration to use this newly created category.
Parent Portal: Check this box off if you would like to have this category displayed on the PowerSchool Parent Portal.
After all the above information has been filled in, click the green Save button to create and save your new alert category.
Next you will need to assign fields to the new category you just created.
Click the blue Fields box to the left of your new Alert Category name.
The Assign Fields to Category box will appear. Select the Parents fields by putting a check mark in the box that you would like to use for the category you just created - "Parents only"
Click the green Save button on the bottom left of the box.
In this example, I will make this category parents only for email alerts.
You have now created your new alert category titled "Parents only".
When creating your Alert, under "What type of alert is this"? Use the drop down arrow in the box and select the new category you just created- "Parents only".
Continue to create and send your alert.
Note: Under who are the recipients for this alert? Check off the Students/Guardians box. This alert will send to Parents Only even when this box is checked off.
Note: The above is an example of adding an alert category. Other examples are: School Closure, Students only and Sports messages just to name a few.
If you require additional assistance, you can contact our Customer Support Department at (800) 929-1643 extention 1, or via email at email@example.com. We also offer Live Chat Help from directly within your SwiftK12 portal available from 9AM to 5PM EST.