How to adjust the From email address on the fly when creating alerts SwiftK12-164

Important Updates  

How to adjust the From Email Address on the fly when creating alerts.


You can now adjust the From Email Address while creating your alert.

This feature is available for both Basic and Advanced message content.


The From Email Address box will default to what has been predefined in Settings > Messaging Settings > Messaging Defaults >  From Email Address:

To change your From Email Address when creating a new alert, click in the From Email Address box and type in the From Email Address you would like to use.


The @ symbol is already assigned before the domain.


*Use the Drop down arrow to select the domain you would like to use*

Note:    If you would like to add additional domains added to your account, please Contact Customer Support as they will need to update your account.

Once you have set your From Email Address and your Domain continue on to create your email.


If you require additional assistance, you can contact our Customer Support Department at (800) 929-1643 extension 1, or via email at We also offer Live Chat Help from directly within your SwiftK12 portal available from 9AM to 5PM EST.


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